Policies

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Embroidery Connection. Nothing contained herein shall be construed as conferring by implication, estopple, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Embroidery Connection or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Embroidery Connection and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Embroidery Connection believes that customer conduct violates applicable law or is harmful to the interests of The Embroidery Connection and its subsidiaries.

Privacy Policy
The Embroidery Connections use of personal information that you may submit  through this Web site is governed by the The Embroidery Connection Privacy Policy.

We do not sell consumer information.

We do not provide consumer information to persons or organizations outside of our company for their own marketing purposes.

Information We May Collect
We collect and use information that we believe is necessary to the administration of our business and to provide you with service. We may collect and maintain several types of consumer information needed for these purposes.

How We Use Information About You
We use consumer information to provide services and to process claims per your request. We may also use the information to offer you other products or information that we believe may suit your needs.

Consumer Agreement
Exact colors shown vary somewhat from computer to computer, so while the picture you see is close to the real thing, keep in mind that there will be some variation.

Shipping & Delivery
Upon approval of your monogram or other embellishment, your order will be shipped in 5-10 business days.

At this time, The Embroidery Connection ships merchandise only to locations within the continental United States and not to international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax
The Embroidery Connection charges Virginia sales tax for merchandise ordered from and shipped to Virginia.

Personalized items are NOT refundable, PLEASE MAKE SURE THAT YOU DOUBLE CHECK spelling and order of initials given.